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AVI INSIGHT

 Real-Time Monitoring and Reporting System

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Boost It Efficiency.

By integrating monitoring, analytics and support into a single cloud services offering, AVI Insight gives you the actionable knowledge you need to sustain peak performance of your AV, UC and digital media infrastructure.

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MONITOR

AVI Insight collects performance and utilization data from the technology installed at a client’s site. This information enables AVI to identify issues before they become problems and to expedite resolution when problems do occur. It also gives clients insight into how their technology is being used and can help them allocate resources more efficiently.

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SUPPORT

Workflow automation built into Insight enables AVI to respond proactively when actionable issues occur – often before a client even realizes there is a problem. AVI Insight is integrated with our Managed Services support model to enable timely diagnostics, speedy repair/replacement of failed components, and deployment of field service technicians as needed.

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REPORTING

AVI Insight transforms data into knowledge through built-in report generation for audio, video, unified communications, and digital signage. Executive reports reveal how broadly and often services are being used and how well technical support is responding to problems. Technical reports reveal specific performance trends for components or systems. These analytics enable clients to benchmark equipment performance, improve workforce productivity, and establish the ROI of deployed components.

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HOW IT WORKS

AVI Insight relies on a server, or “data collector,” that resides on the client’s network. The data collector monitors all networked devices and communicates essential data to AVI Insight via a secure outbound socket. The data collector is the ONLY device that communicates outside the client network.

Once the data has been securely stored in AVI Insight’s database, users and support personnel can immediately view the live data on dashboards or create reports to summarize the data collected.

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THE POWER OF AVI INSIGHT

  • Prevents problems before they occur through proactive monitoring, workflow automation, and reporting.
  • Boosts IT efficiency with single-pane monitoring and analytics for AV, unified communication, and digital signage technology spanning different platforms and vendors, across your entire enterprise.
  • Guides technology decision making by providing valuable executive and technical reports and analytics.
  • Simplifies budgeting and strategic planning by focusing understanding of equipment condition and usage trends.
  • Provides flexibility to clients by freeing them to define their own participation in AV monitoring and the level of support they receive.

 

 

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